Privacy – GHD Repairs and Spares

Our Privacy Policy

At Ghd Repairs And Spares, we are committed to data privacy and protection of our clients data. GDPR compliance for us has required the development of our current information security management, improving and maintaining key data protection and privacy controls, and auditing the information we hold. In order to ensure our continued and improved compliance with GDPR we will follow the below principles:

To process data fairly and lawfully;
Processing data only for specified and lawful purposes;
Data processed is adequate, relevant, and not excessive;
Data processed is accurate and, where necessary, kept up to date;
Data is not kept long than necessary;
Data is processed in accordance with an individual’s consent and rights;
To store data securely; and
To ensure that data is not transferred to countries outside of the European Economic Area (EEA) without adequate protection.
What does this mean for our Clients / Customers?

We will only process your data if it complies with the principles set out above. If at any point, you feel that data we hold for you is inaccurate or needs to be updated, please inform us as soon as possible, and we will arrange for this to be amended.

GDPR also gives individuals the right to be forgotten. If you would like to exercise your right to be forgotten, please contact us on 01772 356532 or sales@ghdrepairsandspares.co.uk, to outline what data you would like us to remove and your reasons. There may be circumstances where we will be unable to process your request, however, we will assess each request on an individual basis.

Ghd Repairs And Spares takes your privacy seriously. Please read the following to learn more about our privacy policy.

What This Privacy Policy Covers

This policy covers how Ghd Repairs And Spares treats personal information that Ghd Repairs And Spares collects and receives, including information related to your past use of Ghd Repairs And Spares products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. This also covers the new General Data Protection Regulation (GDPR) which takes effect in the UK from 25 May 2018.

Who are we?

Ghd Repairs And Spares is High End electrical repair company specialising in Ghd hair straighteners based in Preston, Lancashire. The registered address is 29 Farringdon Lane, Ribbleton, Preston PR2 6LY. Our trading address is as above. You can contact us on 01772 356532.

How do we collect your information?

Ghd Repairs And Spares collects personal information when you register with Ghd Repairs And Spares, for example when you download a piece of content or register for our newsletter. We also collect data when you use Ghd Repairs And Spares products or services, visit our website or when you visit Ghd Repairs And Spares premises.

What type of information is collected from you?

The personal information we collect from you might include your name, address, email address, IP address, and information regarding what pages are accessed and when. Other information may also include:

search terms you have used to find our website
a record of all browsing behaviour including links clicked. This is done via a cookie which is set on your first arrival to our website and the contents of any form you submit to us. It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit our full cookies policy. Turning cookies off may result in a loss of functionality when using our website.
we retain all personal information disclosed by you to us
we will not seek to append personal data without your permission.
information on engagement with the emails and SMS messages you receive from us.
your browser user agent, as freely transmitted by your computer. This includes your browser build information, your device type and your computer’s operating system.
We will only collect and use your information where we have lawful grounds and legitimate business reasons to do so.

By submitting your data to Ghd Repairs And Spares through one of our data capture points you are confirming the following:

you are doing so in your capacity as a representative of the company
you are over 18 years of age
you are accepting the relevance of Ghd Repairs And Spares products and services to the business interests of the company
you are providing information that will allow for the communication between Ghd Repairs And Spares and the company only
Information we will not collect

we will not collect information related to browsing habits outside of our own domains (namely ghdrepairsandspares.co.uk)
personal information relating to you and your private life, such as gender and age.
How we use cookies

This website uses cookies.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We may also use cookies to personalise content and ads. You can find out more and manage your cookie preferences here.

How is your information used?

Ghd Repairs And Spares uses information for the following purposes:

improve and customise the marketing and content you see
fulfil your requests for products and services
improve our services
contact you in relation to a request for your personal information
send communications that may be of interest to you, such as content related to your request, newsletters, marketing news, products and services
conduct research
provide anonymous reporting for internal and external clients.
Data security

We have physical, electronic, and procedural safeguards that comply with government legislation and regulations to protect personal information about you. We will ensure we have appropriate physical and technological security measures to protect your information regardless of where it’s held. We will ensure that when we outsource any processes the supplier has appropriate security measures in place.

Who has access to your information?

Ghd Repairs And Spares does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:

we may provide the information to trusted partners who work on behalf of or with HardyFinch under confidentiality agreements. These companies may use your personal information to help HardyFinch communicate with you about offers from Ghd Repairs And Spares and our partners. However, these companies do not have any independent right to share this information.
we respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Ghd Repairs And Spares terms of use, or as otherwise required by law.
we transfer information about you if Ghd Repairs And Spares is acquired by or merged with another company. In this event, Ghd Repairs And Spares will notify you before information about you is transferred and becomes subject to a different privacy policy.
we limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
we train our staff on their privacy obligations
HardyFinch works with vendors, partners, advertisers, and other service providers in different industries and categories of business.

How can I edit or delete my data?

If you have any questions regarding the processing of your personal data you should contact our data controller: Tom Dewhurst, Ghd Repairs And Spares, 29 Farringdon Lane, Ribbleton, Preston, Lancashire, PR2 6LY, email: sales@ghdrepairsandspares.co.uk or telephone 01772 356532.

you can request to be removed from the Ghd Repairs And Spares database at any time by emailing sales@ghdrepairsandspares.co.uk from the email address which we hold on our database.
you may request a copy of the information. We will provide this free of charge, and no later than 30 days from the receipt of request.
where the request is manifestly unfounded or excessive, we reserve the right to charge a fee. We may also charge a fee if you require further copies of the same information.
we will update our records when you inform us that your details have changed.
we will observe the rights granted to you under applicable privacy and data protection laws and will ensure that queries relating to privacy issues are promptly and transparently dealt with.
in the event that you have not received a response within 30 days you have the right to contact The ICO, Wycliffe House, Water Lane, Wilmslow, SK9 5AF, email: ico.org.uk/global/contact-us/email or telephone: 0303 123 1113.
You have the right to object to:

processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);
direct marketing (including profiling); and
processing for purposes of scientific/historical research and statistics.
You can:

contact us immediately if you want to object to the use of your personal data as outlined above.
stop receiving marketing and sales emails from us by using the unsubscribe link contained in emails or by contacting at sales@ghdrepairsandspares.co.uk. Please note that in order to stop sending you marketing and sales emails, it may be necessary to retain your email address. If you would like to completely remove your details from our database please be aware that you may receive emails in the future if you return to our site and complete one of our data capture forms. You will be able to opt-out as before.
How long do we keep your data?

We will continue to review and assess the quality of our information. We will implement and adhere to information retention policies relating to your information and will ensure that your information is securely disposed of at the end of the appropriate retention period.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Changes to this Privacy Policy

HardyFinch may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your Ghd Repairs And Spares account or by placing a prominent notice on our site.

Questions and Suggestions

If you have questions or suggestions then please get in touch at sales@ghdrepairsandspares.co.uk